We had a 2-hour seminar today on violence in the workplace. The teacher gave statistics that about half of incidents go unreported, and people tend to ignore or gloss over warning signs. Most of these incidents are worker on worker, but there are some due to unauthorized visitors - mostly from domestic situations.
I was wondering how much security people have in their workplace. At my place, the only entrance that is unlocked is the main entrance at the receptionist desk. there are other entrances to our building that require the use of an electronic key fob that are issued to all employees. Our back elevator won't stop at our floor without the key fob. Right upstairs is a place that gets in large packages of pharmaceuticals and repackages them for distribution to nursing homes, etc. You can just walk right in that place!
Workplace security/safety
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We are all issued picture ID's with magnetic-sensitive encoding that we must pass through a reader before we are allowed past our security desk. Both inside the building and various areas outside in the parking lot are fitted with mini cams and all activity is recorded. Our parking lot is also fitted with alarms on the poles - if we ever need to, we can push one of the alarms and security will be right there.
It's funny, though, a few weeks ago our fire alarm went off inside the building. As per procedure, we all told our customers that we had to hang up but then we just sat at our desks. We aren't allowed to leave the building until the floor manager tells us to. Many of my co-workers were greatly upset because we must have sat there for a good 5 minutes. If it had been an actual fire, we would never have been able to evacuate the building safely in time. Because of all the complaining, I think they are re-looking at fire procedures. There's an awful lot of people in a call center and every second counts in a fire.
It's funny, though, a few weeks ago our fire alarm went off inside the building. As per procedure, we all told our customers that we had to hang up but then we just sat at our desks. We aren't allowed to leave the building until the floor manager tells us to. Many of my co-workers were greatly upset because we must have sat there for a good 5 minutes. If it had been an actual fire, we would never have been able to evacuate the building safely in time. Because of all the complaining, I think they are re-looking at fire procedures. There's an awful lot of people in a call center and every second counts in a fire.
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Note: Opinions expressed are my own. Please look to the NHC for the most accurate information.
- azskyman
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We have moderate security at our workplace. We are open 24 hours a day, so the opportunity exists for someone to approach the building with little challenge. We have silent alarms in several places and have a procedure in place for isolating any incidents that might take place.
Incidentally, I am on the Scottsdale Planning Commission and I noticed that since the mail bombing of a Scottsdale office a couple of months ago we have 4 policemen in full dress standing at various points around our meeting hall each time we meet. Last night, after a particularly grueling 5 hour session in which tempers flared and differing opinions from the audience were sometimes made personal, I felt good that those men in uniform were in place.
As of today, they have not caught the person responsible for the mail bombing at our city's personnel department.
Incidentally, I am on the Scottsdale Planning Commission and I noticed that since the mail bombing of a Scottsdale office a couple of months ago we have 4 policemen in full dress standing at various points around our meeting hall each time we meet. Last night, after a particularly grueling 5 hour session in which tempers flared and differing opinions from the audience were sometimes made personal, I felt good that those men in uniform were in place.
As of today, they have not caught the person responsible for the mail bombing at our city's personnel department.
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When I worked as a desk clerk at a local motel, the windows were bullet-proof glass and we had video surveillance. Plus the local police made frequent rounds through the property.
At school, we have security guards that patrol the campus. And we have parking permits + student ID's, but no one checks them. Police also make rounds here too..... that makes me feel more secure.
...Jennifer...
At school, we have security guards that patrol the campus. And we have parking permits + student ID's, but no one checks them. Police also make rounds here too..... that makes me feel more secure.
...Jennifer...
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At most places I see in my area here in Florida security is not good. Only a couple of places I deliver to have guard shacks and they are not armed. Some of them take your name and give you a visitor badge. Others just wave you in. There is a large Federal prison complex in our delivery area that has a guard shack but it only has guards when the national security level goes to orange. Here is a video of the Port of Seattle security holes that hit the web yesterday.
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