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vbhoutex wrote:Took the laptop to BB and first question out of their mouth was, "did you buy it at BB?". the answer is no. "then we can't deal with it since we have to send it out. HP DOESN'T KNOW THEIR ARSE FROM A HOLE IN THE GROUND WHEN IT COMES TO CUSTOMER SERVICE!!
However, the Geek Squad guy asked what it was doing so I tried to show him and the SOB is now working fine!![]()
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I don't know if something was loose ore what. Doesn't matter to me anyway. I still haven't changed my mind about HP. I will never have another one of their products simply due to the fact they have no idea what they are doing when it comes to customer service.
vbhoutex wrote:Took the laptop to BB and first question out of their mouth was, "did you buy it at BB?". the answer is no. "then we can't deal with it since we have to send it out. HP DOESN'T KNOW THEIR ARSE FROM A HOLE IN THE GROUND WHEN IT COMES TO CUSTOMER SERVICE!!
However, the Geek Squad guy asked what it was doing so I tried to show him and the SOB is now working fine!![]()
![]()
I don't know if something was loose ore what. Doesn't matter to me anyway. I still haven't changed my mind about HP. I will never have another one of their products simply due to the fact they have no idea what they are doing when it comes to customer service.
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