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Computer help needed!
Posted: Tue Jun 01, 2004 9:15 pm
by Guest
For some odd reason this computer lately has been rebooting itself ON ITS OWN.
Any fixes or suggestions on how to fix that?
btw its a windows xp pro made by HP.
Thanks for any help someone can give me.
Posted: Tue Jun 01, 2004 9:23 pm
by DROliver
Have you checked to see if you have a virus?
What is the error message you get?
Go to
http://nhcwx.com and on the left handside scroll down and there is a virus block it has removal tools!
Steve O.
Posted: Tue Jun 01, 2004 9:25 pm
by GalvestonDuck
Sounds like you got the Sasser worm, Harry. It spreads via Internet and not through email.
It affects Windows systems higher than Win98. I
recall reading about how it makes computers reboot after less than a minute.
Posted: Tue Jun 01, 2004 9:30 pm
by Guest
Hey Harry. I just dealt with that virus earlier this week. What a pain, my own virus scanner couldn't find it. So, I used a free virus scanner called Housecall. It found the virus and deleted it. Here's the link:
http://housecall.trendmicro.com/ By the way, I don't know how often your computer is rebooting, but mine was every 3 minutes. I had to start it up in safe mode to run the virus check. Good luck.
...Jennifer...
Posted: Tue Jun 01, 2004 9:38 pm
by wx247
Yep...sounds like a virus to me. The link Jen provided is a good one and should solved your problems.
Posted: Tue Jun 01, 2004 9:47 pm
by Guest
I have tried all of those.
And Steve i dont see the link your talking about either.
And duck and mrschad it doesnt happen that often as what the sasser supposedly causes. Maybe twice a night.
Posted: Tue Jun 01, 2004 9:50 pm
by mf_dolphin
Harry if it's not Sasser then it could just be a hardware problem, most likely memory. Have you made any changes to your system right before this started? These could be either new hardware or new software. One idea would be to use XP's "System Restore" tp roll back your configuration to before the reboots started.
Posted: Tue Jun 01, 2004 9:53 pm
by chadtm80
You just upgraded Windows didnt you Harry?
Posted: Tue Jun 01, 2004 9:55 pm
by Guest
mf_dolphin wrote:Harry if it's not Sasser then it could just be a hardware problem, most likely memory. Have you made any changes to your system right before this started? These could be either new hardware or new software. One idea would be to use XP's "System Restore" tp roll back your configuration to before the reboots started.
This is my best guess as well MF. And as well what i am hoping is not the problem.
I have alot of memorey though which i dont understand. I am only using like 8% of availible space on this computer.
Posted: Tue Jun 01, 2004 9:56 pm
by Guest
chadtm80 wrote:You just upgraded Windows didnt you Harry?
No i am on a different computer then i was on out in Ohio. This one here i got with the windows xp a couple of years ago.
Posted: Tue Jun 01, 2004 10:03 pm
by DROliver
Hey KOW,
It is the Mcafee block on the right handside about 3/4 down the page.
Steve O.
Posted: Tue Jun 01, 2004 10:04 pm
by mf_dolphin
You could have a bad memory chip Harry. I would try the system restore first though.
Posted: Tue Jun 01, 2004 10:39 pm
by Guest
I just tried what Steve said. See if that helps. I am trying at all cost to avoid using that system restore in any way shape or form.
I will let everyone know how all goes.
BTW Steve i did the stinger scan but the thing didnt tell me if i had anything? I wanted it to show so i would know if i had to turn the system restore off as it suggested i do. Like i said i am trying hard to avoid messing with that.
Thanks all for the help! Much appreciated!

Posted: Wed Jun 02, 2004 4:45 pm
by DROliver
KingOfWeather wrote:I just tried what Steve said. See if that helps. I am trying at all cost to avoid using that system restore in any way shape or form.
I will let everyone know how all goes.
BTW Steve i did the stinger scan but the thing didnt tell me if i had anything? I wanted it to show so i would know if i had to turn the system restore off as it suggested i do. Like i said i am trying hard to avoid messing with that.
Thanks all for the help! Much appreciated!

Yes turn off system restore.The reason is if you have a virus it is very likely it will be restored when you use the system restore application. Mutations!Mutations!
Steve O.
Posted: Wed Jun 02, 2004 6:18 pm
by BEER980
Maybe a bad power supply.